I’m also curious to other SU structures. We are a SU for a University and I know that makes a difference. We have an ED (me) and a President/CEO (student) so our challenge is that depending on if your lens is from the By-laws, Student President is in charge of EVERYTHING and can overturn any decision of the ED. I’ve heard others with similar structures having the same issue. I see other members have an ED that reports to a Board and the lower reporting structure includes senior or middle management and then front line staff. In our org, I am hoping to build in an Administrative Support (for operations admin & documentation) and then a Governance Admin (for governance admin & documentation).